Privacy Policy

What we collect

We collect only what you send us through the quote and contact forms: your name, company, email address, telephone number, country, and the details of your enquiry. We do not run advertising trackers or sell data to third parties.

How we use it

Your information is used to respond to your enquiry, prepare quotations, and fulfil orders. If you become a customer we retain the information necessary for order history, regulatory traceability and accounting.

Cookies

This site sets a single session cookie so that forms work securely and administrators can stay signed in. It carries no advertising or cross-site tracking function and expires when you close your browser.

Retention and your rights

Enquiry records are retained for three years. Transaction records are retained as tax and regulatory rules require. You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it, by writing to our contact address. We respond within 30 days.

Security

Data is transmitted over TLS and stored on access-controlled systems. Access is limited to staff who need it to do their work.